Medical Errors and Patient Safety - Strategies to reduce and disclose medical errors and improve patient safety

von: Jay Kalra

Walter de Gruyter GmbH & Co.KG, 2011

ISBN: 9783110249507 , 121 Seiten

Format: PDF, OL

Kopierschutz: Wasserzeichen

Windows PC,Mac OSX Apple iPad, Android Tablet PC's Online-Lesen für: Windows PC,Mac OSX,Linux

Preis: 34,95 EUR

Mehr zum Inhalt

Medical Errors and Patient Safety - Strategies to reduce and disclose medical errors and improve patient safety


 

Contents

8

Acknowledgments

10

About the author

12

Abbreviations

14

1 An overview and introduction to concepts

16

1.1 Introduction

16

1.2 Medical error

17

1.3 Magnitude and epidemiology of health care errors

19

1.4 Conclusion

23

2 Perceptions of medical error and adverse events

26

2.1 Introduction

26

2.2 Perceptions by physicians

27

2.3 Perceptions by the public

28

2.4 Perceptions by health care staff

30

2.5 Perceptions by medical students

32

2.6 A sociological perception of medical error

34

2.7 Conclusion

35

3 Causes of medical error and adverse events

38

3.1 Introduction

38

3.2 The cognitive influence on error-generating behavior

42

3.3 Conclusion

43

4 Medical error and strategies for working solutions in clinical diagnostic laboratories and other health care areas

46

4.1 Introduction

46

4.2 Clinical diagnostic laboratories

47

4.3 Errors in different stages of analysis

49

4.4 Strategies for identification and prevention of errors

51

4.5 Errors in emergency medicine

53

4.6 Errors in intensive care medicine

56

4.7 Conclusion

60

5 Creating a culture for medical error reduction

66

5.1 Introduction

66

5.2 Education and professional development

67

5.3 Error reporting systems

72

5.4 Leadership and regulatory issues

74

5.5 Establishing a quality care council

75

5.6 Emotional impact of errors on health care professionals

76

5.7 Conclusion

76

6 Improving quality in clinical diagnostic laboratories

80

6.1 Introduction

80

6.2 Efforts and programs to ensure quality in clinical diagnostic laboratories

81

6.3 Proficiency testing in clinical laboratories

84

6.4 External quality assessment and proficiency testing programs

85

6.5 "No-fault" model

87

6.6 Conclusion

88

7 Barriers to open disclosure

92

7.1 Introduction

92

7.2 How to disclose

92

7.3 Disclosing errors to multiple patients

93

7.4 Bioethical viewpoints

94

7.5 Patient-physician relations

95

7.6 The dilemma of an apology

96

7.7 Barriers to full disclosure

98

7.8 Conclusion

99

8 International laws and guidelines addressing error and disclosure

102

8.1 Introduction

102

8.2 Disclosing preventable adverse events

102

8.3 International progress and initiatives

103

8.4 Conclusion

107

9 The value of autopsy in detecting medical error and improving quality

110

9.1 Introduction

110

9.2 Error in diagnostic medicine

110

9.3 Missed diagnosis and discordance

111

9.4 The value of autopsies

112

9.5 Autopsy decline and strategies to encourage autopsy

113

9.6 Conclusion

114

10 Total quality management, six-sigma, and health care

118

10.1 Introduction

118

10.2 New issues, newer solutions

119

10.3 The six-sigma structure

121

10.4 Six-sigma in clinical diagnostic laboratories

123

10.5 Conclusion

124

Index

126