Digital Communication in Medical Practice

von: Nancy B. Finn, William F. Bria

Springer-Verlag, 2009

ISBN: 9781848823556 , 171 Seiten

Format: PDF, OL

Kopierschutz: Wasserzeichen

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Mehr zum Inhalt

Digital Communication in Medical Practice


 

Foreword

6

Enabling the Complexity of Communication in Health Care

6

Series Preface

8

Acknowledgments

10

Contents

13

A Visit to the Doctor: Three Scenarios

17

Scenario #1

17

Scenario #2

18

Scenario #3

18

eHealth and Patient Safety

23

Medical Error: Woe is Me; Woe is You

24

Keeping Patients Safe

25

The eHealth Triangle / The eHealth Professional

27

The eHospital

29

Case Study: The VA has HIT Covered

29

Case Study: The Dana Farber Cancer Institute

30

Reducing Errors in the Emergency Department

31

Case Study: The Dashboard at BIDMC

31

ePatients

32

eHealth Around the World

33

Europe

33

Asia

34

Key Points

35

References and Notes

36

New Health Care Models

37

Continuous Available Information on Every Patient

38

EHR in the Hospital Setting

40

Driving the Adoption of the EHR in Small Group and Solo Practices

40

Case Study: Group Health Cooperative

41

Installation, Implementation, and Impediments

42

EHR Early Adopters Around the World

44

Health Information Exchange and Compatibility

45

Regional Health Information Organizations Information Exchange

46

Case Study: The Indiana Network for Patient Care and Indiana Health Information Exchange

47

Case Study: The Taconic Health Information Network and Community

48

Santa Barbara Country Care Data Exchange (SBCCDE)

49

Computer Physician Order Entry

50

Personal Health Records

51

Case Study: EMC Corporation

54

Key Points

55

References and Notes

56

Communication

58

The Media, the Message, and the Internet

58

The Telephone

59

Smart Phones and PDAs

60

Electronic Mail

61

Obstacles to Email Use

62

Email Benefits

63

Email Guidelines

64

Portals

65

Case Study: Kaiser Permanente

66

The eVisit

67

Case Study: Medem

69

Case Study: Relay Health

69

Key Points

71

References and Notes

72

Telemedicine

73

Why Telemedicine?

73

Telemedicine Technologies and Infrastructure

74

Obstacles

75

Cost

75

Reimbursement Policies

76

Licensing of Medical Professionals

77

Cultural Barriers

78

Standards

78

Telemonitoring and Home Healthcare

78

Telemedicine for Patients in Remote Areas

80

Case Study: Hayes Medical Center

80

Case Study: St. Alexius Telecare Network of North Dakota

81

Telerehabilitation

82

Speech and Language Therapy

82

Physical Therapy

83

Mental Health Services

83

Telehospice: Death with Dignity

84

Telemedicine around the World

84

The eICU: Remote Monitoring for Intensive Care

84

Key Points

85

References and Notes

86

Information Access: Information Overload

88

Healthcare Finds the Internet

88

Information Access Telecare Network of North Dakota

89

Information Overload

90

Resources for Physicians and Patients

93

Institutional Web Sites

97

Professional Organizations

97

Online Resources for Cancer

97

Online Resources for Cardiac and Lung Disease

98

Online Resources for Diabetes and Kidney Disease

98

Online Resources for HIV

99

Online Resources for Ordering Drugs

99

Key Points

101

References and Notes

102

Keeping Health Information Away from Prying Eyes

103

Medical Information is no Longer Private

104

Privacy Issues Concern Physicians and Patients

105

Protecting Data with a Secure Network

106

US Federal Regulations Regarding Privacy (HIPAA)

108

The European Union on Privacy

111

The Internet

111

Email

111

Case Study: CVS

114

Key Points

116

References and Notes

117

Medicating Your Patients

118

Medication Error

118

Electronic Prescribing (E-Prescribing)

119

Patient Information and Collaborative Drug Therapy

122

Hospital Policies

123

Confusion in the Naming of Drugs

124

Adherence

126

Online Pharmacies

127

Direct-to-Consumer Advertising

129

Resources for Safe Healthcare and Medication Advice

129

Key Points

130

References and Notes

131

All About Money

132

How We Measure Healthcare Costs

132

The Underinsured and the Uninsured

134

Controlling Health Expenses with Information Technology

137

Consumer-Directed Health Plans (CDHP)

138

Health Reimbursement Accounts (HRA)

139

Health Savings Accounts (HSA)

139

Pay-for-Performance (P4P)

140

Key Points

141

References and Notes

142

The Quality Quotient

143

A Broken System

144

Why Quality is so Hard to Achieve

145

Health Information Technology

145

Evidence-Based Healthcare Delivery

147

Quality Initiatives Require Change

148

Lessons Learned

150

Resources

150

Key Points

156

References and Notes

157

Heathcare 2020

158

A Portrait

158

Devices and Enablers

161

The Practice of Medicine in Healthcare 2020

165

Key Points

167

References and Notes

168

Glossary

169

Index

176