IT Service Management Basierend auf ITIL V3

IT Service Management Basierend auf ITIL V3

von: Jan Bon, Arjen Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies Veen, Tieneke Verheijen

Van Haren Publishing, 2008

ISBN: 9789087533014 , 182 Seiten

Format: PDF, OL

Kopierschutz: DRM

Windows PC,Mac OSX Apple iPad, Android Tablet PC's Online-Lesen für: Windows PC,Mac OSX,Linux

Preis: 18,98 EUR

Mehr zum Inhalt

IT Service Management Basierend auf ITIL V3


 

Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. Additionally for readers the processes are covered in a separate section.